Beyond Cash: Creative Ways to Reward Team Members for Improved Performance
- Tiffany Costello
- Apr 22, 2024
- 2 min read

In the dynamic landscape of employee motivation, businesses often resort to traditional methods like monetary incentives to boost productivity. However, as proven by countless experiences, sometimes the most effective rewards can come in the simplest of forms, such as recognition and small tokens of appreciation. Let's delve into a real-life scenario where something as humble as a Hershey Kiss transformed sales people behavior and discuss the broader implications for team motivation strategies.
The Challenge: Turning in Sales Paperwork
Picture this: a bustling sales team, brimming with talent and potential, yet struggling with a mundane yet critical task—submitting complete paperwork on time. Despite numerous attempts to enforce compliance using disciplinary measures, the desired results remained elusive. The conventional 'sticks' were in abundance, but the 'carrots,' typically associated with substantial financial rewards, were scarce.
The Surprising Solution: Hershey Kisses
In the face of this challenge, a simple yet ingenious idea emerged—to reward salespeople not with hefty bonuses, but with something as small and delightful as a Hershey Kiss. Each week, during the team meeting, salespeople were recognized and rewarded based on the number of completed sales contracts they turned in. The reward? One Hershey Kiss for every completed contract turned in on time.
The Impact: Beyond Expectations
The response to this unconventional reward system was nothing short of astonishing. What seemed like a trivial gesture—receiving a few chocolates—quickly became a powerful motivator. Salespeople began eagerly competing to submit their paperwork, driven not by the prospect of financial gain, but by the desire to earn those coveted Hershey kisses and most importantly, the recognition that came with them.
Lessons Learned: The Power of Recognition
This experience underscores a fundamental truth about motivation—it's not always about the money. While financial incentives undoubtedly play a role, the intrinsic value of recognition and appreciation should not be underestimated. In fact, for many people, acknowledgment of their efforts and contributions can be far more meaningful than a monetary reward.
Key Takeaways for Leaders
1. Personalized Rewards: Tailoring rewards to suit the preferences and interests of employees can enhance their effectiveness. In this case, something as simple as Hershey kisses resonated with the team and drove desired behavior.
2. Non-Monetary Recognition: Acknowledgment and appreciation can go a long way in fostering a positive work culture and motivating employees to excel. Even small gestures of recognition can have a significant impact on morale and performance.
3. Innovative Thinking: Don't be afraid to think outside the box when it comes to motivating your team. Creative solutions, like the Hershey Kiss reward system, can yield surprising results and inspire greater engagement.
Conclusion
The tale of rewarding salespeople with a Hershey Kiss serves as a powerful reminder that effective motivation strategies extend beyond traditional monetary incentives. By prioritizing recognition, appreciation, and creative thinking, businesses can unlock the full potential of their team and foster a culture of excellence and achievement.
In the pursuit of motivating employees, remember this: sometimes, the sweetest rewards come in the smallest packages.